Refund policy

Snapshot Electronics

At Snapshot Electronics, we want you to be completely satisfied with your purchase. If you are not satisfied, we’re here to help.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it

  • It must include all original packaging, tags, and accessories

  • You must provide a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
Rentalsnrepairs@yahoo.com

Once your return request is approved:

  • We will provide instructions on how and where to send your package

  • Returns must be sent to the address provided in our response email

⚠️ Items sent back without first requesting a return will not be accepted.

Return Shipping

  • Customers are responsible for return shipping costs, unless the item is defective, damaged, or incorrect

  • We recommend using a trackable shipping method, as we are not responsible for lost returns

Damages and Issues

Please inspect your order upon delivery.
If your item is defective, damaged, or incorrect, contact us within 48 hours of receiving your order at:

Rentalsnrepairs@yahoo.com

We will evaluate the issue and make it right as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, including:

  • Personal care items (e.g., earphones, wearables once used)

  • Vapes and related products (for hygiene and safety reasons)

  • Opened or used electronics accessories

  • Custom or personalized products

  • Hazardous materials or flammable goods

  • Sale items and gift cards

If you have questions about your specific item, feel free to contact us.

Exchanges

We do not offer direct exchanges.

The fastest way to get the product you want is to:

  1. Return the item you have

  2. Once your return is approved, place a new order

European Union 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify:

  • The item must be unused and in original condition

  • It must include original packaging and proof of purchase

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • Your refund will be processed to your original payment method

  • Refunds are issued within 10 business days

Please note:

  • Your bank or credit card provider may take additional time to process the refund

If more than 15 business days have passed since your refund was approved, please contact us at:

📧 Rentalsnrepairs@yahoo.com

Contact Us

For any questions regarding returns or refunds, you can contact us at:

📧 Rentalsnrepairs@yahoo.com

Thank you for shopping with Snapshot Electronics.